We collect two types of information: information you provide to us voluntarily, and information collected automatically when you use our website.
Information You Provide
We may collect personally identifiable information when you fill out a contact form, request an appointment, subscribe to our newsletter, submit a review, or otherwise communicate with us. This may include your name, email address, phone number, mailing address, and any other information you choose to provide. If you are an existing patient communicating with us through our patient portal, additional protections apply as described in our Notice of Privacy Practices.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies, web beacons, and similar tracking technologies. This may include your IP address, browser type and version, operating system, referring website, pages viewed, time spent on pages, and other browsing behavior. This information is used in aggregate to help us understand how visitors use our site and to improve the user experience.
We may use call tracking and call recording technologies in connection with phone communications to better understand how users interact with our services and to improve customer experience. Calls to our office may be recorded for quality assurance, training, and analytics purposes. Information collected may include your phone number, call duration, and call content where permitted by law.
Cookies and Tracking Technologies
Our website uses cookies, which are small text files placed on your device when you visit a website. Cookies help us remember your preferences, understand how you navigate our site, and improve functionality. We may also use third-party analytics tools such as Google Analytics that collect and process information about your use of our website on our behalf.
You may configure your browser to refuse all cookies or to alert you when cookies are being sent. Please note that some features of our website may not function properly if cookies are disabled. By continuing to use our website, you consent to our use of cookies as described in this policy.
These technologies may be provided by us or our third-party partners and may include cookies, pixels, tags, and scripts used for analytics, advertising, and functionality purposes, including tracking your activity across different websites and services.
How We Use Your Information
We use the information we collect for the following purposes: to respond to your inquiries and appointment requests, to communicate with you about our services, to send appointment reminders or follow-up communications where you have consented, to improve our website content and user experience, to comply with legal obligations, and to protect the security and integrity of our website and practice.
We do not use your information for automated decision-making or profiling in ways that produce legal or similarly significant effects on you.
If you provide your phone number through our website or other communications, you expressly consent to receive text messages from us, including appointment reminders, service updates, and other relevant communications, where permitted by applicable law. Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.
How We Share Your Information
Alber Dental Studio does not sell, rent, or trade your personal information to third parties.
We may share your information with trusted third-party vendors and service providers, including but not limited to analytics providers, call tracking platforms, customer relationship management (CRM) systems, appointment scheduling tools, and marketing service providers who assist us in operating our website, managing communications, or conducting our business. These parties are contractually obligated to keep your information confidential and to use it only for the purposes for which it was disclosed.
We do not share, sell, or disclose your mobile phone number or SMS consent information to third parties or affiliates for their own marketing or promotional purposes.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including courts, law enforcement agencies, and government regulators.
Business Transfers
In the event that Alber Dental Studio is involved in a merger, acquisition, sale of assets, or other business transition, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
Protection of Rights
We may disclose your information when we believe disclosure is necessary to protect the rights, property, or safety of Alber Dental Studio, our patients, or others.
How We Protect Your Information
Alber Dental Studio takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Our website uses Secure Socket Layer (SSL) encryption for data transmitted between your browser and our servers. Access to personal information within our organization is limited to staff members who need it to carry out their responsibilities.
While we take these precautions seriously, no method of transmission over the internet and no method of electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take care when sharing personal information online.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or other online services that are not operated by Alber Dental Studio. This Privacy Policy applies only to our website. We have no control over and accept no responsibility for the privacy practices of any third-party site. We encourage you to review the privacy policy of every website you visit.
Social Media and Online Reviews
Alber Dental Studio may maintain a presence on social media platforms, including Facebook, Instagram, Google. If you interact with us through those platforms, your interactions are subject to the privacy policies of those platforms, not this policy. We encourage you to review the privacy settings and policies of any social media platform you use.
If you submit a review of our practice through a third-party platform such as Google or Yelp, that review is subject to the terms of the relevant platform. We may reference or respond to public reviews, but will not include any information in our response that you have not already made public.
Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us at office@alberdentalstudio.com.
Your Choices and Rights
You have the following rights with respect to the personal information we hold about you.
Access and Correction
You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
Deletion
You may request that we delete your personal information, subject to certain legal obligations that may require us to retain it.
Opt Out of Communications
You may opt out of receiving marketing or promotional communications from us at any time by following the unsubscribe instructions in any email we send or by contacting us directly at office@alberdentalstudio.com. Please note that even if you opt out of marketing communications, we may still contact you with important information related to your care or account.
Do Not Track
Some browsers offer a Do Not Track feature that signals to websites that you do not want your online activity tracked. Our website does not currently respond to Do Not Track signals, but you may use browser settings and privacy tools to limit tracking.
To exercise any of the above rights, please contact us using the information at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
State Privacy Rights
Depending on the state in which you reside, you may have additional rights under applicable state privacy laws regarding the personal information we collect about you. These rights may include the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of your personal information (note that we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
To submit a request or to learn more about the privacy rights available to you under the laws of your state, please contact us at office@alberdentalstudio.com or 303-449-3132. We will respond to all verified requests in accordance with applicable law and within the timeframe required by the laws of your state.
Changes to This Privacy Policy
Alber Dental Studio reserves the right to update this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes have been posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Alber Dental Studio
3020 Carbon Place, #203
Boulder, CO 80301
Phone: 303-449-3132
Email: office@alberdentalstudio.com
Website: https://alberdentalstudio.com/
